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Frequently Asked Questions
Upon delivery, please pay the driver in either cash or put their full name on a money order and give it directly to them. Not Showtime Transportation.
Yes, your car is insured. Once you sign off electronically and verify that we will be transporting your car. We will send you an email confirming the service we will be providing and direct you to our web page for questions related to the shipping process.
When the driver is within a reasonable distance they will contact the person responsible for handing off your car.
Before the driver loads your car onto the truck, they will examine the car and complete a Bill of Lading and Vehicle Inspection Report. That both of you will sign and receive a copy of.
Once the driver starts getting near your delivery location they will call the point of contact that you have given them for drop-off.
Together they will use their Bill of Landing and Vehicle Inspection Report to reinspect the car upon drop-off. Where the car will likely be a little dirty from being on an open trailer but overall it should be in the same condition that it was picked up in. The driver is trained to transport your car without damaging it, cars rarely get damaged during the transportation process. . For perspective, brand new car dealerships ship most of their cars on open trailer trucks.
If damage does occur, you must report it upon delivery and note it on the Bill of Landing and Vehicle inspection Report. Regardless, you need to pay the carrier the balance owed for the shipment for services provided because nobody can prove the damage occurred upon delivery.
For this reason, you and the driver must sign the inspection report, at the bare minimum you sign the inspection report. Claims cannot be processed by the insurance company if they are not noted at the time of delivery. We recommend always taking photos before pick up and after drop off to support any claims of damages in the rare scenario that they occur.
Estimated Delivery Time According to Distance
It is estimated that once your vehicle has been picked up, it can take on average, 1 day of travel for every 500 miles of distance.
Approximate delivery time according to distance:
100-500 miles takes 1 to 2 days
500-1000 miles takes 2 to 3 days
1000-1500 miles takes 3 or 4 days
1500-2000 miles takes 4 or 5 days
2000-2500 miles takes 5 or 6 days
2500-3000 miles takes 6 or 7 days
These numbers are estimates that may vary depending on the length of the trip, weather, and stops the driver must make to make other deliveries.
Our shipments usually take 1 to 7 days. Shipments to cities are faster than to more distant or difficult to reach places due to population density and demand. For people in remote areas, they can get their car faster if they are willing to receive the vehicle in a nearby large city.
It is best to plan the pickup and delivery of your car at a time that works best for you. It may be difficult to coordinate the timing but you should do what is most convenient for you. Find a friend or family member to help you get around while your car is being delivered. If you have a little extra money, you can use a transportation service such as Uber.
Schedule the transport of your car a week before the shipping date to get a better price. You can ship your car on the day of shipment but keep in mind that it could cost you extra.
Over 90% of all cars that are transported are shipped in an open trailer. Open trailers have been known to be safe and reliable as long as they have been around. Over 70% of dealerships use open trailer trucks to import new cars to their dealerships. When it comes to luxury vehicles or collector’s items, we recommend going with an Enclosed trailer, as they provide a higher level of safety at a price that is about 33%-50% more expensive than the open trailer cost.
For best pricing schedule your car to be transported one week before your shipping date. You can still ship your car the day of just keep in mind that you will be paying a higher price.